IT Operations & Information Security Unit

 

Welcome to the IT Operations & Information Security Unit at IITA, where we lay the foundation for technological excellence and innovation. We are dedicated to delivering resilient, robust, and secure digital systems and solutions supporting all our organization’s automation endeavours. We manage and optimize a comprehensive range of IT services, from specific project and enterprise solutions to corporate systems, digital systems and networks, ensuring seamless and efficient operations.

As the first point of contact for all IT-related issues, we provide expert guidance and support, fostering an environment where technology drives agricultural research and development. Our governance framework ensures the effective use and management of digital systems, networks, telecommunications, hardware, applications, enterprise solutions and operating systems, aligning with best practices and industry standards.

Our commitment extends to safeguarding the integrity of our enterprise digital systems, employing cutting-edge security measures to protect against internal and external threats. Empowering our operational units with the necessary functionality enables IITA to pioneer digital excellence and achieve sustainable agricultural innovations.

Join us as we lead the charge to transform technology into a powerful tool for advancing agricultural research and securing food futures in Africa.

IT ServiceDesk 99.9%
IT End-user Support 99.9%
IT Procurement (Vendor Mgmt.) & Admin. 99.9%
IT Server Admin. & Web Dev. 99.9%
IT Network Operations Centre (NOC) 99.9%
IT Voice & Telecommunications 99.9%
IT Infrastructure Operations 99.9%